Effective November 11, 2026
These Terms of Service (“Terms”) apply to your use of profieldinspections.com and to inspection services ordered from Pro Field Inspections (“we,” “us”). By placing an order or requesting services, you agree to these Terms.
1. Our services
We provide field documentation services: on-site visual observation, photographs and reports describing what our inspector could see and verify at the time of the visit. Service descriptions on our website explain what each service includes.
2. What our services are not
Our inspections are visual and non-invasive. We do not provide licensed home inspections, appraisals or broker price opinions, insurance claim adjusting, engineering, code-compliance, environmental, pest, mechanical or diagnostic inspections, title or lien searches, legal advice or notarial services. Our reports are not a warranty or guarantee of a property’s or item’s condition, value, ownership or legal status, and they cannot reveal hidden, concealed or inaccessible conditions.
3. Your responsibilities
- Provide accurate addresses, contact details, paperwork (such as VINs or lender lists) and instructions.
- Obtain any permission needed for us to access a property, vehicle, lot or site beyond public areas, and tell us about known hazards, animals or access restrictions.
- Use our reports for lawful purposes and in line with laws that apply to you, including consumer-protection and debt-collection rules.
4. Scheduling and turnaround
Turnaround times, including our typical 24–48 hour reporting, are estimates measured from the inspection visit and are not guaranteed. Weather, access, location, safety and incomplete information can cause delays. Priority deadlines are accommodated when confirmed by us in writing. Our inspector may decline or stop an inspection if conditions are unsafe.
5. Pricing and payment
Online prices apply to the services and scope described on each product page. All other services are quoted in writing. Payment for online orders is due at checkout. Quoted work is billed as agreed. Additional trips, return visits, rush service, waiting time or work outside the described scope may cost extra; we will tell you before incurring these charges.
6. Cancellations and refunds
- You may cancel for a full refund any time before an inspector has been dispatched.
- If we cannot cover your location or cannot schedule the inspection, we will refund you in full.
- Once an inspector has traveled to the site, the fee is earned even if access is denied, the item cannot be found or the occupant refuses contact. In that case we will still deliver a report documenting the attempt.
- If you believe a report is materially incomplete, tell us within 7 days of delivery and we will review it and, where appropriate, correct it or provide a partial or full refund.
7. Reports and photos
Reports are prepared for the client who ordered them. You may share them with your lenders, insurers, investors, and advisors and with others as required for your business. Third parties may not rely on a report without our written agreement. We keep copies of reports and photos for our records and may use de-identified images, without addresses or client names, to describe our services.
8. Limitation of liability
To the fullest extent permitted by law, our total liability for any claim arising from our services or these Terms is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential or punitive damages, lost profits or decisions made in reliance on a report beyond its stated scope. Nothing in these Terms limits liability that cannot be limited by law.
9. Indemnity
You agree to indemnify us against claims arising from inaccurate information or instructions you provide, access you authorize without the right to do so, or your use of a report contrary to these Terms or applicable law.
10. Independent inspectors
Inspections may be performed by our staff or by independent contractors working on our behalf. Either way, we remain responsible to you for the service under these Terms.
11. Website use
Website content is provided for general information and may change without notice. Do not misuse the site, attempt to disrupt it or submit false requests.
12. Governing law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in North Carolina, unless the law requires otherwise.
13. Changes
We may update these Terms. The version in effect when you place an order applies to that order.
14. Contact
Pro Field Inspections · Gastonia, North Carolina · info@profieldinspections.com