Effective November 11, 2026
This Privacy Policy explains how Pro Field Inspections (“we,” “us”) collects, uses and protects information when you visit profieldinspections.com, request a quote, place an order or use our inspection services. Questions: info@profieldinspections.com.
Information we collect
- Information you give us: your name, company, email address, phone number, the address of the property, vehicle or site to be inspected, and any details you include in a request, order or message.
- Order and billing information: billing name and address and order details. Card payments are handled by our payment processor; we do not see or store your full card number.
- Inspection records: photos, notes, GPS coordinates and timestamps captured during an inspection, which may show the exterior of a property, vehicles, signage or other items visible at the site.
- Website data: basic technical information such as IP address, browser type, pages visited and cookies needed for the site, cart and checkout to work.
How we use information
- To schedule, perform and deliver inspections and reports
- To respond to requests, provide quotes and communicate about your order
- To process payments, issue receipts and prevent fraud or spam
- To keep business, tax and legal records
- To operate, secure and improve our website
We do not sell your personal information, and we do not use it for third-party advertising.
When we share information
- With you and your authorized contacts: reports go to the client who ordered them and anyone the client directs us to share them with.
- With service providers who help us run the business, such as website hosting, email, payment processing and the field inspectors who complete your order. They may use the information only to provide those services.
- For legal reasons: when required by law, subpoena or court order, or to protect our rights, our clients or the public.
- In a business transfer: if the business is sold or merged, information may transfer to the new owner under this policy.
Inspection photos and third parties
Our inspectors photograph properties and items from public areas or areas the client has authorized. We work to avoid capturing people, faces and license plates that are not part of the assignment, and we do not enter private property without permission. If you believe a photo we took shows you and should be removed from a report, contact us.
How long we keep information
We keep request, order and inspection records for as long as needed to provide services, meet client requirements and comply with legal, tax and accounting obligations, and then delete or anonymize them.
Security
We use reasonable administrative and technical safeguards, including encrypted (HTTPS) connections, to protect information. No method of transmission or storage is completely secure.
Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop sending you non-essential email, by writing to info@profieldinspections.com. Depending on your state, you may have additional rights under local privacy laws; we will honor applicable requests. We may need to verify your identity, and we may keep certain records where the law requires.
Cookies
The site uses cookies that are necessary for it to work, such as keeping items in your cart and protecting forms from spam. You can block cookies in your browser, but parts of the site, including checkout, may not work.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
Pro Field Inspections · Gastonia, North Carolina · info@profieldinspections.com